Because doing business with you is an experience worth remembering.
Turn customers into ambassadors
Grow your business by focusing on customer experience.
With background in hospitality, retail and marketing I’m on a mission to transfer the excellent customer experience offered in 5-star hotels to other industries.
By creating customer experience worth remembering we’ll turn customers into ambassadors.
What we do
Learn more about us
Ready to evaluate and improve the experience customers have with your brand?
Check the services below or send us a message so we can discuss your project over a coffee.
Customer Experience Evaluation
An in depth analysis of your customer experience from initial brand contact till after-care.
You'll get a report about your online- and offline customer experience.
Customer Journey Mapping
A map with all interactions customers have with your brand.
You get a clear insight into all interactions and where there's room for improvement.
Customer Experience Strategy
A brand new customer experience strategy.
Are the growth area's already determined? Let's work systematically to improve the customer experience interactions.
Brand Awareness Campaign
The brand awareness campaign starts with an analysis of the current brand awareness amongst your ideal customer. Then an actionable plan will be formulated to improve the brand awareness.
A marketing campaign to boost loyalty amongst your customers.
Ranging from online challenges and loyalty cards to offline events for loyal customers.
Social Media Content
Want to boost your brand's visibility on social media? A content calendar with blog posts and social media posts can boost your online visibility.
Projects to enable growth in customer experience, reduce cost and increase revenue. Here’s what we do:
Read more about Customer Experience, case studies and the latest tips to get started on your own.
She’s our go-to person for our strategic marketing projects like improving our website and creating investors presentation.
The tips we received have already resulted in more bookings and happier customers that will come back.